Dental Front Desk Specialist — Patient Experience Pro

Heartland Dental; Champaign (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

6 paid holidays

PTO

Job summary

Champagne Dental Group in Champaign, IL is seeking a friendly Business Assistant to join our front office team. You’ll greet patients, manage scheduling, handle phones, process co-pays, and support insurance verification to keep the office running smoothly.

Ideal candidates are customer-focused, organized, and comfortable in a fast-paced environment. Training in Dentrix will be provided; commitment to HIPAA and patient care is essential.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and patient data protection.

Responsibilities

• Greet and welcome patients at the front desk.
• Schedule and confirm appointments using the office system.
• Answer phones and manage office mail/email.
• Process co-pays and assist with insurance verification and claims.

Job description

Champagne Dental Group in Champaign, IL is seeking a friendly Business Assistant to join our front office team. You’ll greet patients, manage scheduling, handle phones, process co-pays, and support insurance verification to keep the office running smoothly.

Ideal candidates are customer-focused, organized, and comfortable in a fast-paced environment. Training in Dentrix will be provided; commitment to HIPAA and patient care is essential.