Dental Front Desk & Patient Experience Specialist

Guardian Dentistry; Clearwater (FL); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Guaranteed hourly rate

Paid vacation

401k with matching

Health, dental & vision plan

Job summary

Champagne Dental in Clearwater is seeking an experienced Front Desk receptionist to greet patients, manage phones, and schedule appointments, contributing to an exceptional patient experience. The role requires multitasking in a fast-paced dental office and delivering friendly, professional service to patients and coworkers.

The ideal candidate has 2-3 years of relevant experience, a preferred associate degree, and a strong team-oriented mindset.

Qualifications

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism and a self-motivated work ethic
• Strong communication and interpersonal skills

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives
• Follow-up with unscheduled recare/treatment appointments

Skills

Interpersonal skills

Customer service

Multitasking

Education

Associate degree preferred

Job description

Champagne Dental in Clearwater is seeking an experienced Front Desk receptionist to greet patients, manage phones, and schedule appointments, contributing to an exceptional patient experience. The role requires multitasking in a fast-paced dental office and delivering friendly, professional service to patients and coworkers.

The ideal candidate has 2-3 years of relevant experience, a preferred associate degree, and a strong team-oriented mindset.