Dental Front Desk Specialist: Patient Care & Scheduling

42 North Dental; New London (CT); On-site; USD 29,000 - 34,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) for the Groton Dental Group in Groton, CT. The role focuses on providing exceptional patient service, handling administrative tasks, and facilitating communication between patients and dentists.

You will be the front line of patient interaction, assisting with appointments, treatment plans, insurance, and billing while maintaining HIPAA compliance. The position offers an hourly rate of $21–$25.

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms through billing with accurate data entry.
• Respond to and reply to requests for information.
• Maintain HIPAA compliance and patient privacy.
• Perform other related duties as assigned.

Skills

Excellent customer service

Clear speaking and telephone voice

Positive attitude

Computerized environment

Multitask

Job description

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) for the Groton Dental Group in Groton, CT. The role focuses on providing exceptional patient service, handling administrative tasks, and facilitating communication between patients and dentists.

You will be the front line of patient interaction, assisting with appointments, treatment plans, insurance, and billing while maintaining HIPAA compliance. The position offers an hourly rate of $21–$25.