Dental Front Desk Specialist: Patient Care & Scheduling

42 North Dental; East Hartford (CT); On-site; USD 29,000 - 33,000; Full time

Job summary

42 North Dental in Connecticut is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, providing friendly service and supporting our dentists with administrative tasks.

In this role you will interact with patients by phone and in person, schedule and confirm appointments, review treatment plans and financial responsibilities, confirm insurance benefits, and maintain accurate patient records while upholding HIPAA standards and delivering

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy

Skills

Clear speaking

Positive attitude

Comfortable in computerized env.

Ability to multitask

Job description

42 North Dental in Connecticut is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, providing friendly service and supporting our dentists with administrative tasks.

In this role you will interact with patients by phone and in person, schedule and confirm appointments, review treatment plans and financial responsibilities, confirm insurance benefits, and maintain accurate patient records while upholding HIPAA standards and delivering