Dental Front Desk & Patient Care Specialist

42 North Dental; Groton (CT); On-site; USD 29,000 - 34,000; Full time

Job summary

42 North Dental in Groton, CT is seeking a Patient Care Representative to be the friendly front line for patients, handling phones and in-person interactions while coordinating appointments and insurance details. The role emphasizes accuracy, HIPAA compliance, and clear communication as you educate patients on treatment plans and financial obligations.

Join our team to support dentists and ensure excellent patient service.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking

Positive attitude

Computer proficiency

Multitasking

Job description

42 North Dental in Groton, CT is seeking a Patient Care Representative to be the friendly front line for patients, handling phones and in-person interactions while coordinating appointments and insurance details. The role emphasizes accuracy, HIPAA compliance, and clear communication as you educate patients on treatment plans and financial obligations.

Join our team to support dentists and ensure excellent patient service.