Dental Front Desk & Patient Care Specialist

42 North Dental; Natick (MA); On-site; USD 32,000 - 40,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) to provide administrative support, facilitating the relationship between patients and dentists. With a focus on exceptional patient service, you will be the front line of communication and assist with needed administrative functions of dental care.

Consider joining Gentle Dental Natick! Based in Natick, MA, you will join a team dedicated to quality, service, and patient satisfaction, delivering administrative support,

Qualifications

• Experience delivering excellent customer service.
• Clear, professional phone communication.
• Positive attitude and energetic demeanor.
• Familiarity with computer-based systems.
• Strong multitasking abilities.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills

Customer service

Communication

Positivity

Tech-savvy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) to provide administrative support, facilitating the relationship between patients and dentists. With a focus on exceptional patient service, you will be the front line of communication and assist with needed administrative functions of dental care.

Consider joining Gentle Dental Natick! Based in Natick, MA, you will join a team dedicated to quality, service, and patient satisfaction, delivering administrative support,