Dental Front Desk & Patient Care Specialist

42northdental; Manchester, Northern (NH, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

42 North Dental in Torrington, CT, is seeking a Patient Care Representative to serve as the front-line liaison between patients and dentists. You will handle phone and in-person interactions, schedule appointments, explain treatment plans and financial responsibilities, and ensure accurate patient data entry throughout the care process.

The role emphasizes exceptional patient service, HIPAA compliance, and coordination with the dental team to maintain smooth operations.

Qualifications

• Clear speaking and telephone voice is essential.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment and able to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payments
• Maintain and manage patient records from forms through billing with accurate data entry
• Respond to information requests from patients
• Maintain HIPAA compliance and patient privacy
• Perform other related duties as assigned

Skills

Clear speaking voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental in Torrington, CT, is seeking a Patient Care Representative to serve as the front-line liaison between patients and dentists. You will handle phone and in-person interactions, schedule appointments, explain treatment plans and financial responsibilities, and ensure accurate patient data entry throughout the care process.

The role emphasizes exceptional patient service, HIPAA compliance, and coordination with the dental team to maintain smooth operations.