Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Groton (CT); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

42 NORTH DENTAL is looking for a Full-Time Patient Care Representative in Groton, Connecticut. In this role, you will provide administrative support, interact with patients, manage schedules, and educate patients on their treatment plans. Strong customer service skills, a clear speaking voice, and the ability to multitask are essential. Join us in delivering quality dental care and exceptional patient service while maintaining compliance with privacy regulations.

Qualifications

• Strong customer service skills are essential for dealing with patients.
• Must have a clear speaking voice for effective communication.
• Ability to maintain a positive and energetic demeanor is crucial.

Responsabilités

• Interact with patients positively via telephone and in person.
• Schedule and confirm appointments for patients.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits and collect patient payments.
• Manage patient records through all billing procedures.
• Respond to requests for information and maintain patient privacy.
• Perform other related duties as assigned.

Connaissances

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in computerized environment

Ability to multitask

Description du poste

42 NORTH DENTAL is looking for a Full-Time Patient Care Representative in Groton, Connecticut. In this role, you will provide administrative support, interact with patients, manage schedules, and educate patients on their treatment plans. Strong customer service skills, a clear speaking voice, and the ability to multitask are essential. Join us in delivering quality dental care and exceptional patient service while maintaining compliance with privacy regulations.