Dental Front Desk & Patient Experience Specialist

Specialized Dental Partners; Dardenne Prairie (MO); On-site; USD 26,000 - 33,000; Full time

Job summary

Specialized Dental Partners in Missouri is seeking a friendly Dental Receptionist to be the first contact for patients, ensuring a welcoming, organized front desk and supporting daily operations.

The role handles scheduling, insurance verification, payments, HIPAA compliance, and data entry, with a Monday-Thursday schedule 7:00am-4:00pm and Friday 8:00am-12:00pm. The ideal candidate will have a high school diploma, strong communication skills, reliability, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, including Microsoft Office applications.

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and assist with administrative support as needed.
• Ensure compliance with patient confidentiality and HIPAA regulations.

Skills

Excellent communication

Customer service

Organized

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Specialized Dental Partners in Missouri is seeking a friendly Dental Receptionist to be the first contact for patients, ensuring a welcoming, organized front desk and supporting daily operations.

The role handles scheduling, insurance verification, payments, HIPAA compliance, and data entry, with a Monday-Thursday schedule 7:00am-4:00pm and Friday 8:00am-12:00pm. The ideal candidate will have a high school diploma, strong communication skills, reliability, and proficiency with Microsoft Office.