Dental Front Desk Specialist - Patient Care & Scheduling

EASTERN DENTAL OF HAMILTON LLC; Hamilton Township (NJ); On-site; USD 22,042,000 - 27,552,000; Full time

Job summary

EASTERN DENTAL OF HAMILTON LLC is seeking a friendly Dental Receptionist to be the first point of contact for patients at our Hamilton Township office. You will greet patients, answer calls, schedule appointments, and manage the front desk, ensuring a smooth patient flow throughout the day.

Ideal candidates will have experience in dental or healthcare settings, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.

Responsibilities

• Acknowledge and greet patients upon arrival and departure.
• Respond to patient questions and escalate as needed.
• Answer telephones, schedule and confirm appointments, and manage front desk voicemail.
• Follow up on no-shows and cancellations.
• Register patients from sign-in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Skills

Phone etiquette

Customer service

Multitasking

Communication

Insurance knowledge

Tools

Denticon

Job description

EASTERN DENTAL OF HAMILTON LLC is seeking a friendly Dental Receptionist to be the first point of contact for patients at our Hamilton Township office. You will greet patients, answer calls, schedule appointments, and manage the front desk, ensuring a smooth patient flow throughout the day.

Ideal candidates will have experience in dental or healthcare settings, strong communication skills, and the ability to multitask in a fast-paced environment.