Dental Front Desk Specialist – Patient Experience & Admin

Hackettstown Family Dental; Hackettstown (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTOSick pay

Employee and family discount plans.

Job summary

Hackettstown Family Dental is seeking a dedicated dental front desk professional to join our team. This full-time role focuses on delivering exceptional patient service and managing front desk operations in a fast-paced dental office.

The ideal candidate will have prior dental office experience, excellent communication skills, and a proactive, detail-oriented mindset. Bilingual abilities are a plus, and the role offers opportunities for professional growth within a patient-centered practice.

Qualifications

• Proven experience in a dental/front office setting.
• Excellent communication and people skills.
• Positive work ethic and punctual.
• Detail-oriented and organized.
• Bilingual abilities are a plus.

Responsibilities

• Greet patients and visitors warmly.
• Schedule, reschedule, or cancel appointments.
• Manage multiple phone lines and provide information.
• Maintain up-to-date patient records.
• Handle data entry and paperwork.
• Post insurance and verify PPO details.
• Discuss treatment financing with patients.
• Use digital practice management software.
• Process payments and prepare financial plans and bills.
• Maintain daily office schedule and ensure safety compliance.

Skills

Communication skills

Multitasking

Detail-oriented

Team player

Professionalism

Tools

Practice management software

Job description

Hackettstown Family Dental is seeking a dedicated dental front desk professional to join our team. This full-time role focuses on delivering exceptional patient service and managing front desk operations in a fast-paced dental office.

The ideal candidate will have prior dental office experience, excellent communication skills, and a proactive, detail-oriented mindset. Bilingual abilities are a plus, and the role offers opportunities for professional growth within a patient-centered practice.