Dental Front Desk & Patient Experience Coordinator

Great Expressions Dental Centers; Douglasville (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle general administrative tasks to support smooth practice operations.

Responsibilities include welcoming patients, maintaining a friendly reception area, coordinating with dental staff, verifying insurance, processing co-pays, and communicating practice policies. Prior dental front desk experience is preferred.

Qualifications

• 1-3 years of proven experience as a receptionist or in a customer service role in a dental office.
• High school diploma or equivalent; healthcare admin education a plus.

Responsibilities

• Greet patients and provide warm, professional reception."
• Schedule appointments and manage the appointment calendar.
• Maintain patient records and ensure privacy compliance.
• Handle insurance verification, co-pays, and billing inquiries.
• Answer patient questions via phone, email, or in person.

Skills

Reception experience

Customer service

Dental office

Education

High school diploma

Tools

Dental software

Job description

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle general administrative tasks to support smooth practice operations.

Responsibilities include welcoming patients, maintaining a friendly reception area, coordinating with dental staff, verifying insurance, processing co-pays, and communicating practice policies. Prior dental front desk experience is preferred.