Dental Front Desk & Scheduling Specialist

Kaiser Permanente Northwest; Portland (OR); On-site; USD 33,000 - 40,000; Full time

Job summary

Kaiser Permanente Northwest in Portland's Glisan Dental Offices is hiring for a Dental Office Receptionist/Front Desk role. Under supervision, you will support appointment scheduling, patient check-in/out, data entry, and cash handling to ensure smooth visits.

You will answer questions for Members, coordinate with benefits and information centers, and help maintain orderly patient flow. The position requires strong English communication, organization, and a professional reception presence.

Qualifications

• Six months health care/dental care or six months cash handling in a high-volume environment.
• National Agreement waiver: KP Coalition employees exempt from this experience requirement.
• High School Diploma or GED required.
• Excellent verbal and written English communication skills.
• Excellent organizational skills and ability to switch tasks frequently.
• Professional telephone and patient reception manner.

Responsibilities

• Communicate with members and office staff; assist with scheduling and patient flow.
• Explain benefits information and direct patients to Information Center or Benefits Office.
• Maintain a clean reception area and balance cash drawer; handle cash/deposits.
• Respond to emergencies and relay information to dental staff as needed.

Skills

English communication

Reception skills

Customer service

Education

High School Diploma or GED

Job description

Kaiser Permanente Northwest in Portland's Glisan Dental Offices is hiring for a Dental Office Receptionist/Front Desk role. Under supervision, you will support appointment scheduling, patient check-in/out, data entry, and cash handling to ensure smooth visits.

You will answer questions for Members, coordinate with benefits and information centers, and help maintain orderly patient flow. The position requires strong English communication, organization, and a professional reception presence.