Dental Front Desk & Scheduling Specialist

Kaiser Permanente; Keizer (OR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Kaiser Permanente seeks an organized entrant to support dental office operations, from patient check-in to post-visit data entry, while assisting staff and handling scheduling and information requests.

The role emphasizes strong English communication, confidentiality, and professional reception manners in a high-volume dental facility, with coverage for Salem and nearby clinics as needed.

Qualifications

• Six months health care/dental care or six months cash handling and/or customer service experience in a high-volume environment.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Responsibilities

• Assist with check-in/check-out, verify patient data, and update schedules.
• Explain and route information to patients and staff; collect payments per policy.
• Maintain records, balance cash drawer, and respond to appointment requests.
• Support dental office operations and respond to emergency scheduling as needed.

Skills

Customer service

Cash handling

Front desk / Reception

Education

High School Diploma GED

Job description

Kaiser Permanente seeks an organized entrant to support dental office operations, from patient check-in to post-visit data entry, while assisting staff and handling scheduling and information requests.

The role emphasizes strong English communication, confidentiality, and professional reception manners in a high-volume dental facility, with coverage for Salem and nearby clinics as needed.