Dental Front Desk & Patient Scheduling Specialist

Kaiser Permanente

Happy Valley (OR)

On-site

USD 36,000 - 46,000

Full time

5 days ago

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Job summary

KAISER Permanente in Happy Valley, Oregon, seeks an Assistant, Dental Member to support scheduling, check-in/check-out, and patient data handling. You will coordinate with dental staff and patients to ensure smooth visits and accurate information flow.

The role requires strong English communication, organizational skills, and a professional manner at the reception. Prior dental office exposure is preferred, with on-site work in a fast-paced setting.

Qualifications

Six months health care/dental care or six months cash handling and customer service in a high-volume environment.
National Agreement waiver for KP Coalition employees.
Excellent verbal and written English communication skills.
Excellent organizational skills, flexibility and ability to switch tasks frequently.
Professional telephone and patient reception manner.

Responsibilities

Assist with patient check-in and check-out, maintain daily schedule, and document arrivals, cancellations, and visits.
Verify and update patient data; enter visit details, payments, and treatment notes into the computer.
Schedule patient appointments and manage same-day and next-day bookings by geographic area.
Answer questions, relay schedule information, and route requests to the proper staff or departments.
Maintain a clean reception area and balance cash register per policy.