Dental Office Concierge & Scheduling Specialist

Kaiser Permanente Northwest; Keizer (OR); On-site; USD 33,000 - 40,000; Full time

Job summary

Kaiser Permanente Northwest in Keizer, Oregon is seeking a front desk receptionist/cashier to support the dental office operations. Under supervision, you will manage check-in/out, schedule appointments, verify patient data, and assist with billing according to benefits and fee schedules.

The role requires strong English communication, organization, multi-tasking, and a professional telephone manner. Previous dental office experience is preferred; Salem/Eugene notes indicate location flexibility.

Qualifications

• Six (6) months health care/dental care OR six (6) months cash handling and/or customer service experience in a high volume customer service environment.
• Excellent verbal and written English communication skills.
• Excellent organizational skills, flexibility and ability to switch tasks frequently.
• Professional telephone and patient reception manner.

Responsibilities

• Communicate with members and staff; provide and request information and assist as needed to ensure orderly patient care.
• Schedule patient appointments; manage check-in/check-out; update records and document visits.
• Balance cash drawer, process deposits and handle billing in accordance with policies.

Education

High School Diploma or GED

Job description

Kaiser Permanente Northwest in Keizer, Oregon is seeking a front desk receptionist/cashier to support the dental office operations. Under supervision, you will manage check-in/out, schedule appointments, verify patient data, and assist with billing according to benefits and fee schedules.

The role requires strong English communication, organization, multi-tasking, and a professional telephone manner. Previous dental office experience is preferred; Salem/Eugene notes indicate location flexibility.