Dental Patient Services & Scheduling Specialist

Kaiser Permanente; Portland (OR); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Kaiser Permanente Portland is seeking a Dental Office Clerk to support patient flow from scheduling to visit completion under the supervision of the Dental Office Manager. This role emphasizes accurate data entry, friendly service, and cooperative teamwork.

You will handle check-in/out, verify patient information, schedule appointments, relay messages, balance cash, and maintain records while assisting dental staff to ensure efficient, patient-centered care.

Qualifications

• Six months health care/dental care or six months cash handling and/or customer service in high-volume setting.
• Must have a High School Diploma or GED.

Responsibilities

• Assist with appointment scheduling and patient check-in/check-out.
• Verify patient data and update records in the system.
• Balance cash drawer and handle payments per policy.
• Communicate with patients and staff to ensure smooth patient flow.

Skills

Customer service

Cash handling

Verbal and written English

Education

High School Diploma or GED

Tools

Computer skills

Job description

Kaiser Permanente Portland is seeking a Dental Office Clerk to support patient flow from scheduling to visit completion under the supervision of the Dental Office Manager. This role emphasizes accurate data entry, friendly service, and cooperative teamwork.

You will handle check-in/out, verify patient information, schedule appointments, relay messages, balance cash, and maintain records while assisting dental staff to ensure efficient, patient-centered care.