Dental Front Desk & Scheduling Specialist

Kaiser Permanente; Beaverton (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

Kaiser Permanente in Beaverton, OR is seeking a patient services assistant to support appointment scheduling, check-in/check-out, and data entry across dental facilities. Under supervision, you will assist staff and providers to ensure timely, accurate patient care.

You will communicate with members, manage schedules, verify personal data, process visits and payments, and help maintain a clean reception area while upholding confidentiality and professional standards.

Qualifications

• Six (6) months health care/dental care OR six (6) months cash handling and/or customer service experience in a high volume customer service environment.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.
• High School Diploma or GED required.
• Excellent verbal and written English communication skills.
• Excellent organizational skills, flexibility and ability to switch tasks frequently.
• Professional telephone and patient reception manner.

Responsibilities

• Schedule patient appointments and manage check-in/check-out.
• Answer questions, relay information to members and departments.
• Maintain accurate patient data and update computer records.
• Balance cash drawer and perform cash duties.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Kaiser Permanente in Beaverton, OR is seeking a patient services assistant to support appointment scheduling, check-in/check-out, and data entry across dental facilities. Under supervision, you will assist staff and providers to ensure timely, accurate patient care.

You will communicate with members, manage schedules, verify personal data, process visits and payments, and help maintain a clean reception area while upholding confidentiality and professional standards.