Dental Front Desk Pro: Patient-First Admin

Heartland Dental LLC; Cranberry Township (Butler County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Job summary

Heartland Dental is hiring a Full Time Dental Receptionist at Chestnut Hills-Cranberry Township to greet patients, manage front desk duties, and schedule multiple providers using Dentrix. The role emphasizes patient-first service and efficient office operations.

Ideal candidates bring experience in fast-paced settings, strong communication, and HIPAA compliance. This on-site position offers competitive benefits and opportunities for growth within Heartland Dental's network.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required; regular HIPAA training will be conducted.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and records; schedule multiple providers.
• Process appointments for multiple doctors; verify benefits and coverage.
• Post payments and accounts receivable; follow up on claims.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Dental software

Job description

Heartland Dental is hiring a Full Time Dental Receptionist at Chestnut Hills-Cranberry Township to greet patients, manage front desk duties, and schedule multiple providers using Dentrix. The role emphasizes patient-first service and efficient office operations.

Ideal candidates bring experience in fast-paced settings, strong communication, and HIPAA compliance. This on-site position offers competitive benefits and opportunities for growth within Heartland Dental's network.