Dental Front Desk & Scheduling Pro - Patient Experience

HODGES & HODGES DMD PA; Asheville (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

Hodges & Hodges DMD PA in Asheville, NC seeks a friendly Dental Front Desk/Scheduler to be the welcoming face of the practice. You will greet patients, schedule and manage appointments, answer calls, verify insurance, and handle payments to ensure a smooth patient experience from first contact to checkout.

The role requires solid front desk experience in a dental setting, familiarity with Dentrix or Eaglesoft, and strong communication skills with a patient-first attitude.

Qualifications

• Prior dental front desk or medical receptionist experience preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Strong communication and interpersonal skills with a patient-first attitude.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments to optimize daily flow.
• Answer incoming calls and respond to patient inquiries promptly.
• Verify dental insurance benefits and process claims accurately.
• Collect and post patient payments, co-pays, and balances.
• Maintain and update accurate patient records in dental practice management software.
• Coordinate with clinical staff to ensure seamless patient transitions.

Skills

Front desk experience

Dental software proficiency

Insurance verification

Customer service

Tools

Dentrix

Eaglesoft

Job description

Hodges & Hodges DMD PA in Asheville, NC seeks a friendly Dental Front Desk/Scheduler to be the welcoming face of the practice. You will greet patients, schedule and manage appointments, answer calls, verify insurance, and handle payments to ensure a smooth patient experience from first contact to checkout.

The role requires solid front desk experience in a dental setting, familiarity with Dentrix or Eaglesoft, and strong communication skills with a patient-first attitude.