Front Desk Coordinator

City-Dental; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO + holidays

401(k)

Job summary

City Dental in Charlotte, NC is seeking a Front Desk Coordinator to manage the front desk operations. You will check patients in and out, handle scheduling, verify insurance, and process payments, ensuring smooth daily office flow.

Dental office experience is preferred but a strong customer service background will be considered. The role requires organized, friendly multitasking and excellent communication with patients and staff.

Qualifications

• Dental front office experience preferred (insurance, benefit breakdowns).
• Or: strong customer service experience, fast learner.
• Organized, friendly, comfortable multitasking.

Responsibilities

• Check-in/check-out and phones.
• Daily scheduling, including same-day appointments.
• Insurance verification, breakdowns, treatment plans, co-pays.
• Patient records and front office operations.

Skills

Customer service

Scheduling

Multitasking

Organizational skills

Job description

Front Desk Coordinator - City Dental

Mon-Thurs, 8am-4pm. No Fridays or weekends. Dental office in Charlotte, NC.

Patients consistently mention in reviews how friendly and efficient our team is.

You'll run the front desk: check patients in and out, manage the schedule, handle insurance and payments, and keep things moving. Dental experience preferred, but a strong customer service background will also be strongly considered.

You'll do:

• Check-in/check-out and phones
• Daily scheduling, including same-day appointments
• Insurance verification, breakdowns, treatment plans, co-pays
• Patient records and front office operations

You bring:

• Dental front office experience preferred (insurance, benefit breakdowns)
• Or: strong customer service experience, fast learner
• Organized, friendly, comfortable multitasking

Benefits: Competitive pay, health/dental insurance, PTO + holidays, 401(k)