Dental Front Desk & Patient Services Specialist

Dental Care Alliance; Dunlap (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dental Care Alliance in Dunlap, IL is seeking a Patient Service Representative to greet patients, schedule appointments, verify insurance, and answer calls, ensuring smooth front-desk operations. The role prefers experience in a dental office and knowledge of insurance plans (HMO/PPO).

You will handle patient inquiries with empathy and accuracy, supporting clinicians and front desk staff. This full-time position is based at 11825 State Route 40, 61525, with standard benefits and opportunities

Qualifications

• Experience working in a dental office, preferred.
• Knowledge of insurance plans (HMO/PPO), is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Skills

Customer service

Phone etiquette

Dental office experience

Job description

Dental Care Alliance in Dunlap, IL is seeking a Patient Service Representative to greet patients, schedule appointments, verify insurance, and answer calls, ensuring smooth front-desk operations. The role prefers experience in a dental office and knowledge of insurance plans (HMO/PPO).

You will handle patient inquiries with empathy and accuracy, supporting clinicians and front desk staff. This full-time position is based at 11825 State Route 40, 61525, with standard benefits and opportunities