Dental Front Desk Receptionist – Scheduling & Patient Care

Dental Dreams, LLC; North Riverside (IL); On-site; USD 42,981,000 - 50,145,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Premier Dental LLC in North Riverside, IL is seeking a Front Desk receptionist to manage appointment scheduling, patient check-ins, and insurance verifications. You will support a fast-paced dental office while delivering friendly service to patients and providers alike.

The role emphasizes team communication and accurate record-keeping, with responsibilities including payments, pre-authorizations, and presenting treatment plans to patients.

Qualifications

• Customer service experience required.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Communication

Tools

Dentrix

Eaglesoft

Job description

Premier Dental LLC in North Riverside, IL is seeking a Front Desk receptionist to manage appointment scheduling, patient check-ins, and insurance verifications. You will support a fast-paced dental office while delivering friendly service to patients and providers alike.

The role emphasizes team communication and accurate record-keeping, with responsibilities including payments, pre-authorizations, and presenting treatment plans to patients.