Dental Front Desk & Patient Experience Specialist

Dental Care Alliance; Wyncote (Montgomery County); On-site; USD 34,000 - 42,000; Full time

Job summary

Dental Care Alliance in Wyncote, PA is seeking a Patient Service Representative to support front desk operations and patient communications.

You will handle phone calls, assist patients with check-ins, verify basic insurance details, and deliver friendly, professional service in a dental office setting.

This full-time role requires strong communication and a team-oriented attitude.

Qualifications

• Experience in a dental/medical office is preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone and directing calls.
• Excellent customer service skills and professional demeanor.

Skills

Experience in dental/medical office

Insurance plan knowledge (HMO/PPO)

Phone call handling experience

Excellent customer service skills

Job description

Dental Care Alliance in Wyncote, PA is seeking a Patient Service Representative to support front desk operations and patient communications.

You will handle phone calls, assist patients with check-ins, verify basic insurance details, and deliver friendly, professional service in a dental office setting.

This full-time role requires strong communication and a team-oriented attitude.