Dental Front Desk & Patient Services Specialist

Dental Care Alliance; Chesapeake, Northern (VA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Dental Care Alliance in Chesapeake, VA is seeking a Patient Service Representative to join our front office team. The role focuses on greeting patients, answering phones, scheduling appointments, and guiding patients through their visit.

Ideal candidates have experience in health-care settings, knowledge of insurance plans, and a strong commitment to customer service. This is a full-time on-site position with opportunities to grow in a friendly, patient-focused practice.

Qualifications

• Experience working in a dental, medical, or health-care office is preferred.
• Knowledge of HMO/PPO insurance plans is a plus.
• Experience answering telephone in a professional manner.
• Must have exceptional customer service skills.

Skills

Experience answering telephone

Exceptional customer service skills

Knowledge of insurance plans (HMO/PPO)

Experience working in a dental/medical

Job description

Dental Care Alliance in Chesapeake, VA is seeking a Patient Service Representative to join our front office team. The role focuses on greeting patients, answering phones, scheduling appointments, and guiding patients through their visit.

Ideal candidates have experience in health-care settings, knowledge of insurance plans, and a strong commitment to customer service. This is a full-time on-site position with opportunities to grow in a friendly, patient-focused practice.