Healthcare Front Desk & Patient Services Specialist

Dental Care Alliance; Shelton (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Dental Care Alliance is seeking a Patient Service Representative for our Shelton, CT location. This full-time role supports front-desk operations in a dental/medical office, handling patient check-ins, scheduling, and basic administrative tasks.

You will answer phone calls, verify insurance information, and provide exceptional customer service to patients. The ideal candidate has at least 1 year of health-care office experience and familiarity with HMO/PPO plans.

Qualifications

• 1 year experience in a dental, medical, or other health-care office.
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Skills

Office experience

Insurance knowledge

Telephone handling

Customer service

Job description

Dental Care Alliance is seeking a Patient Service Representative for our Shelton, CT location. This full-time role supports front-desk operations in a dental/medical office, handling patient check-ins, scheduling, and basic administrative tasks.

You will answer phone calls, verify insurance information, and provide exceptional customer service to patients. The ideal candidate has at least 1 year of health-care office experience and familiarity with HMO/PPO plans.