Patient Service Representative

Dental Care Alliance; Dunlap (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dental Care Alliance in Dunlap, IL is seeking a Patient Service Representative to greet patients, schedule appointments, verify insurance, and answer calls, ensuring smooth front-desk operations. The role prefers experience in a dental office and knowledge of insurance plans (HMO/PPO).

You will handle patient inquiries with empathy and accuracy, supporting clinicians and front desk staff. This full-time position is based at 11825 State Route 40, 61525, with standard benefits and opportunities

Qualifications

• Experience working in a dental office, preferred.
• Knowledge of insurance plans (HMO/PPO), is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Skills

Customer service

Phone etiquette

Dental office experience

Job description

Job Title

Patient Service Representative

Job ID

2026-36076

# of Openings

1

Job Locations

US-IL-Dunlap

Type

Full-Time

Category

Field Office Staff

Location : Location

US-IL-Dunlap

Location : Postal Code

61525

Location : Address

11825 State Route 40

Qualifications:

• Experience working in a dental office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.