Dental Front Desk: Patient Experience & Scheduling

Shared Practices Group; Des Moines (IA); On-site; USD 26,000 - 29,000; Full time

Job summary

Shared Practices Group in Des Moines, IA is seeking a Dental Front Desk Coordinator to be the first point of contact and to create a welcoming, organized front-office experience. You will handle patient check-in/out, scheduling, and basic administrative tasks with professionalism.

The ideal candidate demonstrates outstanding customer service, strong organization, and the ability to multitask in a fast-paced dental setting.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask in a fast-paced setting.
• Comfort with computers and scheduling software.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer calls and inquiries in a friendly, professional tone.
• Communicate appointment details and policies clearly.
• Support a calm environment throughout the patient visit.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Scheduling software

Practice management system

Tools

Practice management system

Job description

Shared Practices Group in Des Moines, IA is seeking a Dental Front Desk Coordinator to be the first point of contact and to create a welcoming, organized front-office experience. You will handle patient check-in/out, scheduling, and basic administrative tasks with professionalism.

The ideal candidate demonstrates outstanding customer service, strong organization, and the ability to multitask in a fast-paced dental setting.