Dental Front Desk Coordinator - Warm & Efficient Scheduler

Centennial, CO; Centennial, Northern (CO, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Paid gym membership for you and your a

Year-end bonus

Paid training on our software

Job summary

The front desk is the practice. It is the first voice a nervous patient hears, the person who finds them a same-day slot, and the last handshake before they book their next visit.

We are looking for a Front Desk Coordinator who can hold a busy schedule together — answering the phone before it goes to voicemail, confirming tomorrow's column, and greeting the person standing in front of you as though they were the only one there.

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with Open Dental or similar practice management software is a plus.
• Organized enough to hold a conversation, a ringing phone, and a full waiting room at once.
• Discretion with protected health information and HIPAA knowledge.
• Dependable attendance due to schedule coverage.
• High school diploma or equivalent; dental or medical front-office experience preferred.

Responsibilities

• Answer incoming calls promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify details, and collect forms, copays, and balances.
• Verify insurance eligibility and benefits before visits to reduce checkout surprises.
• Fill cancellations and confirm the next day's column before leaving.
• Keep patient records and notes accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

Skills

Phone etiquette

Clear communication

HIPAA compliance

Organization

Patient interaction

Reliability

Education

High school diploma or equivalent

Tools

Open Dental

Job description

The front desk is the practice. It is the first voice a nervous patient hears, the person who finds them a same-day slot, and the last handshake before they book their next visit.

We are looking for a Front Desk Coordinator who can hold a busy schedule together — answering the phone before it goes to voicemail, confirming tomorrow's column, and greeting the person standing in front of you as though they were the only one there.