Patient Experience Lead - Front Desk & Scheduling

0031 IA DENTAL, P.C.; West Des Moines (IA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Collaborative culture

Free learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator in West Des Moines, IA. You’ll perform daily front office tasks, welcome patients, and help create a positive first impression while supporting the office team.

You’ll complete a four-week training program, schedule appointments, verify insurance, balance deposits, and handle payments. A high school diploma and strong communication skills are preferred.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Organized with good time management.

Responsibilities

• Perform daily front office tasks to support patient flow.
• Schedule and confirm appointments, organize charts.
• Verify insurance and collect payments.
• Balance nightly deposits and credit card receipts.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator in West Des Moines, IA. You’ll perform daily front office tasks, welcome patients, and help create a positive first impression while supporting the office team.

You’ll complete a four-week training program, schedule appointments, verify insurance, balance deposits, and handle payments. A high school diploma and strong communication skills are preferred.