Dental Front Desk & Patient Experience Coordinator

D4C Dental; Cedar Rapids (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

Health Savings Account

Flex Spending

401K

Short and Long Term Disability

Life Insurance

Community Giving Back

Job summary

Iowa Pediatric Dental Center in Cedar Rapids is seeking a friendly Front Desk Coordinator to manage front office operations and ensure patients and families are our top priority.

Responsibilities include greeting visitors, scheduling, answering calls, processing payments, and coordinating with clinical staff. CPR certification is required; a high school diploma or equivalent is preferred. This is a full-time, on-site role with benefits.

Qualifications

• CPR certification required.
• Minimum high school diploma or equivalent.
• Experience in a professional medical or dental setting with direct customer service is preferred.

Responsibilities

• Handle all front office functions for the practice.
• Greet patients and guardians, schedule appointments, and coordinate with staff.
• Assist with payments, insurance intake, and maintain patient records.
• Maintain a positive demeanor and prioritize patient experience.

Skills

Interpersonal skills

Customer service

Written and verbal communication

Organizational skills

Multitasking

PC skills

Learn new software

Travel between locations

Education

High school diploma or equivalent

Job description

Iowa Pediatric Dental Center in Cedar Rapids is seeking a friendly Front Desk Coordinator to manage front office operations and ensure patients and families are our top priority.

Responsibilities include greeting visitors, scheduling, answering calls, processing payments, and coordinating with clinical staff. CPR certification is required; a high school diploma or equivalent is preferred. This is a full-time, on-site role with benefits.