Dental Front Desk & Patient Experience Lead

Heartland Dental; Apple Valley (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Daily Pay

Retirement plan

Job summary

Apple Valley Family Dentistry, part of Heartland Dental, is seeking a Business Assistant to support front desk operations in Apple Valley, MN. You’ll coordinate scheduling, billing, and patient communications while upholding HIPAA standards and high service levels.

The role offers opportunities to learn Heartland Dental systems, collaborate with the team, and contribute to a stable, patient-centered practice in a supportive environment.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Use Dentrix for patient scheduling and records.

Skills

Communication skills

Customer service

Organizational skills

Tools

Dentrix

Job description

Apple Valley Family Dentistry, part of Heartland Dental, is seeking a Business Assistant to support front desk operations in Apple Valley, MN. You’ll coordinate scheduling, billing, and patient communications while upholding HIPAA standards and high service levels.

The role offers opportunities to learn Heartland Dental systems, collaborate with the team, and contribute to a stable, patient-centered practice in a supportive environment.