Dental Front Desk: Patient Concierge & Scheduling Expert

Virginia-Family-Dentistry; Glen Allen (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Job summary

Virginia Family Dentistry is seeking an experienced Front Desk Receptionist to join our Staples Mill team. The role greets patients, answers phones, and coordinates scheduling in a busy dental office.

The position is full-time, typically 8 am–5 pm, Monday–Friday, with pay ranging from $18 to $22 per hour based on experience. Responsibilities include handling patient check-in/out, updating records, and serving as the first point of contact for inquiries.

Qualifications

• 1 year or more of receptionist experience. Dental office experience highly preferred.
• Strong time management and confidentiality required.

Responsibilities

• Answers central telephone system and directs calls.
• Makes outgoing calls for appointment reminders and rescheduling.
• Checks patients in on time and coordinates schedule with staff.
• Updates patient accounts and opens new patient files.
• Scans patient documents into the records center.
• Maintains a clean reception area and stocked supplies.
• Assists lab delivery personnel with incoming/outgoing cases.
• Prepares charts for upcoming appointments.

Skills

Receptionist experience

Time management

Confidentiality

Teamwork

Job description

Virginia Family Dentistry is seeking an experienced Front Desk Receptionist to join our Staples Mill team. The role greets patients, answers phones, and coordinates scheduling in a busy dental office.

The position is full-time, typically 8 am–5 pm, Monday–Friday, with pay ranging from $18 to $22 per hour based on experience. Responsibilities include handling patient check-in/out, updating records, and serving as the first point of contact for inquiries.