Dental Front Desk & Patient Concierge

Virginia-Family-Dentistry; Midlothian (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) profit sharing

Health insurance

Paid time off

Paid holidays

Vision insurance

Disability insurance

Life insurance

Wellness benefits

Continuing education

Paid uniforms

Job summary

Virginia Family Dentistry is seeking a Front Desk Receptionist (Brandermill) to greet patients, answer calls, and manage scheduling from 8 am-5 pm, Monday-Friday. This non-exempt, hourly role includes updating patient records and coordinating with clinical staff to keep appointments on time.

The ideal candidate has at least 1 year of receptionist experience, dental office setting preferred, and strong organizational and communication skills.

Qualifications

• 1 year or more receptionist experience; dental office preferred.
• Strong phone and interpersonal skills.
• Ability to manage scheduling and patient check-in.

Responsibilities

• Answers central telephone system and directs calls accordingly
• Makes outgoing calls to patients for appointment reminders, rescheduling, and missed appointments
• Check patients in on time and ensure schedule flows on time by communicating with clinical staff and management
• Make updates to existing patient accounts and open any new patient accounts
• Scanning patient documents into the document center, including new patient identification, insurance cards, new patient paperwork, treatment plans, and other documents as needed
• Maintain a clean overall reception area appearance, ensure restrooms are clean and fully stocked, stock office supplies, and keep supply areas orderly
• Assist all dental lab delivery persons by receiving all incoming lab cases and cases that are due to go out
• Prepare charts for upcoming appointments

Skills

Receptionist exp

Time management

Confidentiality

Teamwork

Job description

Virginia Family Dentistry is seeking a Front Desk Receptionist (Brandermill) to greet patients, answer calls, and manage scheduling from 8 am-5 pm, Monday-Friday. This non-exempt, hourly role includes updating patient records and coordinating with clinical staff to keep appointments on time.

The ideal candidate has at least 1 year of receptionist experience, dental office setting preferred, and strong organizational and communication skills.