Dental Front Desk: Greeter & Patient Experience Pro

Virginia Family Dentistry; Glen Allen (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) profit sharing

Dental and orthodontic care

Health insurance

Paid time off

Paid holidays

Paid uniforms

Vision insurance

Disability insurance

Life insurance

Wellness benefits

Continuing education

Job summary

Virginia Family Dentistry's Staples Mill office is seeking an experienced Front Desk Receptionist to greet patients, answer phones, and coordinate scheduling. This role is hourly and non-exempt, with base duties including patient check-in, information updates, and handling inquiries. You will also manage printed charts and support lab deliveries.

The position offers a strong benefits package and growth opportunities within a dentist-owned practice.

Qualifications

• 1 year or more of receptionist experience; dental office experience preferred.
• Strong time management, confidentiality and teamwork.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Greet patients and check in to ensure schedule flows on time.
• Update patient information and open new patient accounts.
• Scan patient documents into the document center.
• Maintain a clean reception area and stock office supplies.
• Receive incoming lab cases and assist with outgoing cases.
• Prepare charts for upcoming appointments.

Skills

Time management

Confidentiality

Teamwork

Job description

Virginia Family Dentistry's Staples Mill office is seeking an experienced Front Desk Receptionist to greet patients, answer phones, and coordinate scheduling. This role is hourly and non-exempt, with base duties including patient check-in, information updates, and handling inquiries. You will also manage printed charts and support lab deliveries.

The position offers a strong benefits package and growth opportunities within a dentist-owned practice.