Dental Front Desk: Patient Care & Scheduling Pro

Guardian Dentistry; Southgate (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Northline Dental in Southgate, MI is seeking a friendly Front Desk / Dental Receptionist to greet patients, answer phones, and manage appointments with warmth and professionalism.

Responsibilities include verifying insurance, collecting copays, presenting treatment costs, and coordinating follow‑ups while supporting doctors, hygienists, and the office team.

If you value patient comfort and teamwork, this role offers a welcoming environment and steady hours.

Qualifications

• Previous dental front office experience preferred.
• Knowledge of dental insurance and terminology.
• Experience with scheduling and patient management software is a plus.
• Excellent communication and phone skills.
• Professional, friendly, and compassionate personality.

Responsibilities

• Greet patients warmly and create a welcoming first impression.
• Answer phones and assist patients with questions and scheduling.
• Schedule and confirm appointments efficiently.
• Check patients in and out.
• Verify insurance eligibility and benefits.
• Collect copayments, balances, and other patient payments.
• Present financial options and help patients understand treatment costs.
• Coordinate treatment appointments and follow-ups.
• Maintain accurate patient records and information.
• Communicate effectively with doctors, hygienists, assistants, and the rest of the team.
• Help manage the daily flow of the office.
• Follow up with patients regarding appointments and recommended treatment.
• Provide exceptional customer service throughout every patient interaction.

Skills

Front desk experience

Dental terminology

Scheduling software

Excellent communication

Team player

Tools

Dentrix

Practice management software

Job description

Northline Dental in Southgate, MI is seeking a friendly Front Desk / Dental Receptionist to greet patients, answer phones, and manage appointments with warmth and professionalism.

Responsibilities include verifying insurance, collecting copays, presenting treatment costs, and coordinating follow‑ups while supporting doctors, hygienists, and the office team.

If you value patient comfort and teamwork, this role offers a welcoming environment and steady hours.