Dental Front Desk Specialist - Welcoming, Organized & Growth‑Oriented

North American Dental Group (NADG); Mount Clemens (MI); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k)

Career Growth

Dynamic Environment

Résumé du poste

North American Dental Group is hiring a Front Desk Coordinator at our Dental Care of Michigan practice in Mt. Clemens, MI. You will greet patients, manage scheduling, insurance verification, and financial transactions to ensure a smooth visit.

Ideal candidates have 1-5 years of customer service or dental office experience, proficiency with dental software and Microsoft Office, and a professional, empathetic demeanor to support the patient journey.

Qualifications

• Previous experience in front desk or patient-facing role.
• Familiarity with dental software and office systems.
• Strong communication and multitasking abilities.
• Professionalism and empathy in patient interactions.

Responsabilités

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism.
• Track and manage appointments, including cancellations, no-shows, and late arrivals.

Connaissances

Customer service

Insurance experience

Dental experience

Communication

Organizational

Multitasking

Formation

High School Diploma or equivalent

Associate's degree preferred

Outils

Dental software

Microsoft Office

Description du poste

North American Dental Group is hiring a Front Desk Coordinator at our Dental Care of Michigan practice in Mt. Clemens, MI. You will greet patients, manage scheduling, insurance verification, and financial transactions to ensure a smooth visit.

Ideal candidates have 1-5 years of customer service or dental office experience, proficiency with dental software and Microsoft Office, and a professional, empathetic demeanor to support the patient journey.