Dental Front Desk Coordinator | Patient-Focused & Efficient

North American Dental Group; Mount Clemens (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive benefits (401(k))

Career growth opportunities

Dynamic, inclusive work environment

Job summary

North American Dental Group is seeking a Front Desk Coordinator at Dental Care of Michigan in Mt. Clemens, MI. You will be the welcoming face and voice of the practice, handling scheduling, payments, and patient inquiries to ensure a smooth visit.

Expect a full-time, on-site role with a schedule Monday–Friday and occasional Friday as needed. The position emphasizes empathy, organization, and clear communication to support high-quality patient care.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• 1–5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and Microsoft Office; willingness to learn.

Responsibilities

• Handle financial tasks, including co-payment collection, insurance verification, and daily reporting.
• Administrative duties: sorting mail, scanning documents, photocopying.
• Answer phone, provide information, schedule/verify/confirm appointments.
• Explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies with professionalism.
• Track and manage appointments, cancellations, no-shows, late arrivals.

Skills

Customer service

Insurance

Dental experience

Microsoft Office

Communication

Multitasking

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator at Dental Care of Michigan in Mt. Clemens, MI. You will be the welcoming face and voice of the practice, handling scheduling, payments, and patient inquiries to ensure a smooth visit.

Expect a full-time, on-site role with a schedule Monday–Friday and occasional Friday as needed. The position emphasizes empathy, organization, and clear communication to support high-quality patient care.