Dental Front Desk Coordinator — Scheduling & Service

North American Dental Group (NADG); Center Line (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k) benefits

Career growth opportunities

Inclusive work environment

Job summary

Refresh Dental in Center Line, MI, part of North American Dental Group, seeks a Front Desk Coordinator to greet patients, manage scheduling, and handle insurance verifications. You will act as the first point of contact, ensuring a warm, efficient experience for every visitor.

The role emphasizes strong communication, organizational skills, and the ability to multitask in a fast-paced dental office. Full-time hours are provided with competitive benefits.

Qualifications

• High School Diploma or equivalent; Associate0degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and Microsoft Office; willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Associate0degree preferred

Tools

Dental software

Microsoft Office

Job description

Refresh Dental in Center Line, MI, part of North American Dental Group, seeks a Front Desk Coordinator to greet patients, manage scheduling, and handle insurance verifications. You will act as the first point of contact, ensuring a warm, efficient experience for every visitor.

The role emphasizes strong communication, organizational skills, and the ability to multitask in a fast-paced dental office. Full-time hours are provided with competitive benefits.