Dental Front Desk & Patient Care Coordinator (Benefits)

Sonrava Health; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Houston seeks a Patient Care Coordinator to serve as the main liaison for patients, greeting them, guiding them through the office, and coordinating treatments.

The role requires superb communication, a passion for customer service, and a knack for sales, with responsibilities spanning scheduling, treatment coordination, and patient follow-up.

This full-time position offers benefits including healthcare, PTO, 401(k), and EAP.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years in customer service, sales, receptionist, or healthcare setting.
• Experience with dental practice management software (e.g., Denticon, Dentrix) preferred.
• Excellent communication with patients, staff, and stakeholders.
• Accurate handling of patient records and financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Communication skills

Customer service

Sales ability

Attention to detail

Education

High school diploma or equivalent

Job description

Sonrava Health in Houston seeks a Patient Care Coordinator to serve as the main liaison for patients, greeting them, guiding them through the office, and coordinating treatments.

The role requires superb communication, a passion for customer service, and a knack for sales, with responsibilities spanning scheduling, treatment coordination, and patient follow-up.

This full-time position offers benefits including healthcare, PTO, 401(k), and EAP.