Dental Front Desk & Patient Care Coordinator

New York University; New York (NY); On-site; USD 44,083 - 59,236; Full time

Job summary

New York University’s dental clinic seeks a front desk coordinator to provide initial patient service, greet and route patients, and manage records and cashier duties. You will schedule follow-ups and maintain appointment books while supervising student workers and coordinating with dental students.

The role requires a high school diploma and at least 2 years of office experience, with preferred experience in a dental office or healthcare setting.

Qualifications

• High School diploma or equivalent.
• 2 years of office experience.
• 2 years of dental office or related healthcare facility experience preferred.

Responsibilities

• Provide the first level of customer service to patients, including greeting and routing.
• Maintain patient records and schedule appointments; manage cashier duties.
• Monitor daily clinic operations and train student/casual staff.
• Assign patients to dental students and triage emergencies as needed.
• Process health-related transactions and update files and records.

Skills

Customer service

Office experience

Record keeping

Cashier duties

Scheduling

Education

High School diploma or equivalent

Tools

Word processing

Spreadsheet

Database applications

Typing

Job description

New York University’s dental clinic seeks a front desk coordinator to provide initial patient service, greet and route patients, and manage records and cashier duties. You will schedule follow-ups and maintain appointment books while supervising student workers and coordinating with dental students.

The role requires a high school diploma and at least 2 years of office experience, with preferred experience in a dental office or healthcare setting.