Dental Front Office Coordinator: Patient Experience

United-Dental-Corporation; City of Niagara Falls (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation is hiring a Front Office Coordinator to greet patients, manage check-ins and phone calls, and schedule appointments at our Upper East Side/Manhattan location. You will verify insurance, collect payments, and support treatment coordination to ensure a smooth patient experience.

The role requires strong customer service, excellent organization, and teamwork. Full-time schedule Mon-Thu 8:30-6, Fri 8:30-5; eligible for benefits including medical, dental, vision, 401(k),

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency and professional demeanor.

Responsibilities

• Greet and check in patients and manage front desk flow.
• Answer and manage incoming calls and appointments.
• Verify insurance eligibility and benefits.
• Collect patient payments and maintain accurate records.
• Support treatment coordination and financing options.
• Maintain patient charts and documentation and coordinate with clinical team.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer literacy

Teamwork

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

United Dental Corporation is hiring a Front Office Coordinator to greet patients, manage check-ins and phone calls, and schedule appointments at our Upper East Side/Manhattan location. You will verify insurance, collect payments, and support treatment coordination to ensure a smooth patient experience.

The role requires strong customer service, excellent organization, and teamwork. Full-time schedule Mon-Thu 8:30-6, Fri 8:30-5; eligible for benefits including medical, dental, vision, 401(k),