Dental Chairside & Front Desk Hybrid

Vocational Instruction Project; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Vocational Instruction Project seeks a Dental Assistant/Front Desk Associate to blend clinical support and front office duties in a busy dental clinic in New York. You will assist chairside, manage scheduling, handle patient records, and ensure HIPAA compliance while delivering friendly service.

You will verify patient identity, process imaging and records in ECW, collect payments, coordinate with providers, and uphold infection control standards.

Qualifications

• Minimum two years of related administrative or front desk dental/medical experience.
• Knowledge of dental terminology and procedures (preferred).
• Experience with dental software (ECW, E-PACES) preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients and handle front desk communications with HIPAA compliance.
• Schedule, reschedule, and manage provider appointments.
• Verify patient identity and update demographic data in ECW.
• Collect co-pays and document transactions.
• Prepare operatories and assist chairside when needed.
• Maintain confidential patient records and assist with billing documentation.

Skills

Behavioral health knowledge

Front desk experience

Communication skills

Organizational skills

Bilingual English/Spanish

Tools

ECW

E-PACES

Microsoft Office

Job description

Vocational Instruction Project seeks a Dental Assistant/Front Desk Associate to blend clinical support and front office duties in a busy dental clinic in New York. You will assist chairside, manage scheduling, handle patient records, and ensure HIPAA compliance while delivering friendly service.

You will verify patient identity, process imaging and records in ECW, collect payments, coordinate with providers, and uphold infection control standards.