Dental Front Office Coordinator - Patient Experience Lead

United Dental Corporation; New York (NY); On-site; USD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation is seeking a Front Office Coordinator for National Dental in Manhattan. The role focuses on delivering a positive patient experience while supporting scheduling, insurance verification, and treatment coordination.

You will greet patients, manage calls, schedule appointments, verify benefits, collect payments, and assist with financing options. The position is full-time, on-site in New York, with comprehensive benefits for full-time staff.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency.
• Professional demeanor and positive attitude.
• Ability to work collaboratively within a team environment.

Responsibilities

• Greet and check in patients.
• Answer and manage incoming phone calls.
• Schedule and confirm patient appointments.
• Verify insurance eligibility and benefits.
• Collect patient payments and maintain accurate records.
• Assist patients with treatment financing options.
• Maintain patient charts and documentation.
• Support office productivity through effective scheduling and communication.
• Coordinate with clinical teams to ensure a seamless patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Tools

Dental practice management software

Dental insurance verification

Job description

United Dental Corporation is seeking a Front Office Coordinator for National Dental in Manhattan. The role focuses on delivering a positive patient experience while supporting scheduling, insurance verification, and treatment coordination.

You will greet patients, manage calls, schedule appointments, verify benefits, collect payments, and assist with financing options. The position is full-time, on-site in New York, with comprehensive benefits for full-time staff.