Dental Office Coordinator: Front Desk & Patient Experience

Wish Dental PLLC; Denton (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Wish Dental PLLC in Denton, TX is seeking a front desk team member dedicated to outstanding patient service. You will manage front-desk tasks with a smile and help create a welcoming atmosphere for every patient.

In this role you will answer phones, schedule appointments, greet patients, verify insurance, assist with treatment planning, and handle billing and collections. Dentrix knowledge is a plus to keep operations smooth and efficient.

Qualifications

• Experience in a growing dental practice with customer service focus.
• Experience verifying insurance, scheduling, and handling billing is a plus.
• Knowledge of Dentrix preferred to support daily operations.

Responsibilities

• Answer phones, make appointments, and greet patients with exceptional service.
• Verify insurance, assist with treatment planning, and manage billing/collections.
• Support in-house procedures and maintain a friendly, respectful atmosphere.

Skills

Customer service

Phone handling

Appointment scheduling

Greeting patients

Insurance verification

Billing and collections

Tools

Dentrix

Job description

Wish Dental PLLC in Denton, TX is seeking a front desk team member dedicated to outstanding patient service. You will manage front-desk tasks with a smile and help create a welcoming atmosphere for every patient.

In this role you will answer phones, schedule appointments, greet patients, verify insurance, assist with treatment planning, and handle billing and collections. Dentrix knowledge is a plus to keep operations smooth and efficient.