Dental Front Desk & Guest Experience Lead

DECA Dental Group; Irving (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the emP

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to welcome guests, coordinate appointments, and support the dental team with exceptional customer service. You will be the first friendly face patients see, ensuring a smooth and welcoming visit from check-in to checkout.

The role emphasizes clear communication, efficient scheduling, and a patient-centric approach to care. Join a growing organization focused on innovation and community health, offering training, modern tools, and opportunities to

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Job description

Ideal Dental is seeking a Front Office Associate to welcome guests, coordinate appointments, and support the dental team with exceptional customer service. You will be the first friendly face patients see, ensuring a smooth and welcoming visit from check-in to checkout.

The role emphasizes clear communication, efficient scheduling, and a patient-centric approach to care. Join a growing organization focused on innovation and community health, offering training, modern tools, and opportunities to