Dental Front Desk Coordinator: Sign-On Bonus & Growth

North American Dental Group (NADG); Niles (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Ohio, Niles, to support patient care through scheduling, insurance verification, and front-office tasks while delivering friendly, empathetic service.

We offer a $250 sign-on bonus and a dynamic work environment where every patient is treated with care. Monday–Thursday 8am–5pm; full- or part-time opportunities available.

Qualifications

• High school diploma or equivalent; dental experience preferred.
• 1-5 years in customer service and insurance.
• Knowledge of dental software and MS Office; ability to learn new programs.

Responsibilities

• Greet visitors/patients; answer phone; schedule, verify, and confirm appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and collect co-pays and verify insurance coverage.
• Track appointments for no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance verification

Data entry

Phone etiquette

Education

High School Diploma or equivalent

Associate's degree preferred

Dental experience required

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in Ohio, Niles, to support patient care through scheduling, insurance verification, and front-office tasks while delivering friendly, empathetic service.

We offer a $250 sign-on bonus and a dynamic work environment where every patient is treated with care. Monday–Thursday 8am–5pm; full- or part-time opportunities available.