Dental Front Desk Coordinator – Patient-First Care

North American Dental Group (NADG); Mount Juliet (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group (NADG) is seeking a Front Desk Coordinator in Mount Juliet, TN to deliver warm, patient‑focused service. You will manage warm welcomes, appointment scheduling, and basic insurance verification to ensure smooth patient flow and accurate daily reporting.

This role requires reliability and proficiency with dental software and Microsoft Office. Join NADG’s team to support a patient‑centered practice.

Qualifications

• Must be dependable and skilled in handling financial information and insurance verification while keeping patients at ease.
• Performs clerical tasks: sorting, mail, scanning, photocopying; answers calls; greet visitors; schedules, verifies, and confirms appointments.
• Explains procedures/services to patients using dental knowledge; presents financial policies and collects copayments; verifies insurance.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule, verify, and confirm patient appointments; answer calls and provide information.
• Explain procedures and financial policies to patients; collect payments and verify insurance.

Skills

Customer service

Insurance verification

Dental office experience

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) is seeking a Front Desk Coordinator in Mount Juliet, TN to deliver warm, patient‑focused service. You will manage warm welcomes, appointment scheduling, and basic insurance verification to ensure smooth patient flow and accurate daily reporting.

This role requires reliability and proficiency with dental software and Microsoft Office. Join NADG’s team to support a patient‑centered practice.