Dental Front Desk Coordinator — Elevate Patient Care & Growth

North American Dental Group (NADG); Port Saint Lucie (FL); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

PTO

401k

Career growth

Continuing education

Job summary

North American Dental Group (NADG) is seeking a Front Desk Coordinator to join our patient‑centric practice.

You will handle clerical tasks, schedule appointments, verify insurance, collect payments and greet visitors, ensuring a worry‑free experience for every patient.

A high school diploma is required, 1–5 years in customer service or dental settings is preferred, and proficiency with dental software and MS Office is expected.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred)
• 1-5 years of customer service, insurance, or dental experience preferred
• Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Responsibilities

• Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
• Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals

Skills

Customer service experience

Insurance verification

Dental experience

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) is seeking a Front Desk Coordinator to join our patient‑centric practice.

You will handle clerical tasks, schedule appointments, verify insurance, collect payments and greet visitors, ensuring a worry‑free experience for every patient.

A high school diploma is required, 1–5 years in customer service or dental settings is preferred, and proficiency with dental software and MS Office is expected.