Dental Front Desk Coordinator — Patient-First, Growth & Benefits

North American Dental Group (NADG); Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive paid time off

Comprehensive benefits package

401k

Career growth opportunities

Job summary

North American Dental Group (NADG) partners with a Clearwater dental practice to hire a Front Desk Coordinator focused on exceptional patient care. You will be the first point of contact, ensuring a smooth visit from check-in to check-out and supporting the team with accurate information and friendly service.

You will manage phone calls, schedule appointments, verify insurance, and present financial policies to patients.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office programs; learn new programs as needed.

Responsibilities

• Handles insurance verification and end-of-day financial reports while keeping patients at ease.
• Performs clerical tasks: mail, scanning, photocopying; answers calls; greets visitors; schedules and confirms appointments.
• Explains procedures and services to patients using dental knowledge; presents financial policies and collects co-pays; tracks no-shows.

Skills

Customer service

Insurance verification

Dental software

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) partners with a Clearwater dental practice to hire a Front Desk Coordinator focused on exceptional patient care. You will be the first point of contact, ensuring a smooth visit from check-in to check-out and supporting the team with accurate information and friendly service.

You will manage phone calls, schedule appointments, verify insurance, and present financial policies to patients.